Refund Policy

Cancellation policy and refunds:  We know that plans can go astray. However, we rely on advance reservations and cancellations cannot always be filled.  So, to be fair to all concerned, our policy is as follows:

RV Sites: 

For stays less than 7 days: Cancellations greater than 72 hours of arrival date get a full refund minus a $25 fee.  For cancellations under 72 hours prior to arrival date are charged either a 1 night stay or 50% of the reservation total, whichever is greater. No refund for cancellations or changes made the same day as arrival.

For stays 7-27 days: Cancellations made greater than 7 days prior to arrival date get a reservation refund minus a $25 cancellation fee. Cancellations greater than 72 hours, but less than 7 days prior to arrival date, are charged 50% of the reservation total. If cancellation is made less than 72 hours, no refund. 

For stays 28 days and longer (extended-stay):
Extended-stay bookings:
Weekly – cancelled 15-30 days prior to arrival, forfeit 1 week; 1-14 days, 50% refund.
Monthly - NO REFUND.   

Cabins: 

• Cancellations greater than 14 days prior to arrival get a full refund minus a $25 fee. 
• 50% refund for cancellations made at least 7 days before check-in. 
• No refunds for cancellations made within 7 days of check in. 
• Customers who don’t call and don’t show up will have their reservation cancelled without a refund. 
• We do not offer refunds for inclement weather. 
• Cancellation request must be received by 2pm CST by phone or email. 
• Any changes resulting in a chargeback must follow cancellation policy.

Customers who don’t show up for their RV site or Cabin will have their reservation cancelled without a refund. 

We do not offer refunds for inclement weather.

Cancellation request must be received by 2pm CST by phone or email.

***Changes: If this results in chargeback, it must follow cancellation policy. Any request for changes must be made prior to cancellation period. 

***Lock site fee is non-refundable no matter when you cancel the reservation.

Phone: 931/381-4112      or       Email: CampersRVOffice1792@gmail.com