Cancellation Policy

Make your online reservations anytime, day or night, at hilltopresorts.com.  You will receive an email confirmation from the resort once your reservation is complete.  Additionally, you can now reserve a select site at the time of your reservation, for a fee.

DEPOSIT
To guarantee your booking, a deposit approximately equal to your first night will be charged to your credit card at the time you make your reservation.

CANCELLATION / MODIFICATION
If you need to cancel your reservation, you may do so online within your cancellation window. A $10 cancellation fee will be deducted from your deposit. Please note that the cancellations made after the cancellation window will result in forfeiture of the deposit paid. 

From the time you cancel, it may take 7-14 days for the refund to show in your account. If it takes longer than that, please contact your bank or credit card company. Your refund is processed by our reservarion system as soon as the reservation is cancelled. We do not have control on how long the payment processor or the bank takes to refund the money to you.

CANCELLATION NOTIFICATION WINDOWS

RV & Tent Sites: 72 hours cancellation notice required. 

Glamping (Tipis, deluxe tents): 7 days cancellation notice required. 

Cabins and Wagons: 7 days cancellation notice required. 

Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of the deposit.

Holidays and special events may have special deposit and/or cancellation requirements. Special conditions may apply during high-demand periods and special events. 

Please note that camping is an outdoor activitiy. No refunds for cancelation due to weather or early departures please.