Refund Policy
CANCELLATION AND REFUND POLICY:
Daily and Weekly Stays
- If a site reservation is canceled at least 48 hours prior to arrival, an administrative fee of $25 will be charged prior to refunding any advance deposit.
- A cancellation notification of less than 48 hours will result in a forfeit of your deposit.
- No refunds for early departure.
- If a rental unit reservation is canceled at least seven days prior to arrival, an administrative fee of $25 will be charged prior to refunding any advance deposit.
- Rental unit reservations that are canceled within seven days of arrival are not eligible to receive a refund.
Long Term Stays
- For reservations of one month or more, full refund of your reservation deposit will be given for cancellations made sixty (60) days in advance of the original arrival date.
- For cancellations received less than sixty (60) days from arrival date, the deposit amount will be held on account for a future stay.
- The only exception is a death or documented major family medical emergency, which will entitle the guest to full refund of the deposit if the cancellation is made prior to check-in.
- Refunds for death or extended hospitalization will be reviewed on an individual basis at the regional level.
No refunds for early departure.