COVID-19 Policy

COVID-19 POLICIES

Given the CDC guidelines for gathering and social distancing,  Verde Ranch RV Resort will be implementing the following protocols:

Guests use the facilities at their own risk and understand that even with the enhanced sanitation protocols put in place, management cannot guarantee 100% protection.

Face masks are required in all public buildings. Face masks can be found at the entrance to the Resort Store and the main entrance to Clubhouse along with hand sanitizer.

Reminder, in accordance with AZ Department of Health guidelines.

• If you are at a higher risk for severe illness, you should avoid visiting pools. People at higher risk for severe illness include adults 65 or older and people of any age who have serious underlying medical conditions.

• Do not touch your eyes, nose, or mouth.

• After leaving any public area, use hand sanitizer. When you get home, wash your hands with soap and water for at least 20 seconds.

Clubhouse

The Clubhouse will be open from 8 am to 10 pm, 7 days a week. All occupants are required to wear face masks and maintain social distancing.

Fitness Center

The Fitness Center will be open from 8 am to 10 pm, 7 days a week with a maximum of 4 occupants to maintain social distancing. Additional equipment is available on the pool patio. All occupants are required to wear face masks indoors and maintain social distancing.

Pool, Spas and Splash Pad

The Pool and Spas will be open from 8 am to 10 pm, 7 days a week. The pool occupancy is limited to 12 swimmers and each spa is limited to 4 bathers at one time. No lifeguard is on duty and guests swim at their own risk. It may be necessary to take turns using the Splash Pad in order to maintain social distancing.

Instructional signage will be located at both entrances of the pool reminding guests not to use the facilities if feeling unwell, to sanitize hands before entering the pool area, not to wear face coverings  while in the water and to maintain a 6-foot social distance from other guests.

Anyone under the age of 18 must be supervised by an adult while using the Splash Pad, Pool and Spas. Supervision includes assisting users with maintaining social distancing and following posted rules including hand sanitation.

Resort Team members will be monitoring and conducting regular sanitation of the pool area.

Laundry and Bathhouse Buildings

The Laundry Facilities are open from 8 am to 10 pm, 7 days a week, with social distancing and limited occupancy. All occupants are required to wear face masks when in the laundry areas. All touch points are sanitized 4 times daily. Please refer to the signs posted at both Laundry Buildings for more information.  

Each bath stall will have a sign on the door indicating “Clean” or “Dirty”. Only use stalls marked “Clean” and change the sign to “Dirty” after use.

Resort Store

All guests and associates are required to wear face masks while in the Resort Store. Face masks and hand sanitizer are provided.

Additional Amenities

All outdoor amenities including the playground, pickleball courts, horseshoes and bocce ball are available for use to guests at their own risk.

 

Please be reminded:

Any guests who are feeling ill should confine themselves to their recreational vehicle, seek medical attention if they exhibit symptoms indicative of COVID-19 and notify Guest Services immediately.

We appreciate your understanding and cooperation as we work to keep our amenities open in compliance with AZ Department of Health and CDC requirements for the safety and well-being of our guests and  team. If you have any questions or concerns, please contact Guest Services at (928) 567-7126  or vrrvinfo@crrmgmt.com.