Cancellation Policy

Promotional Policy: No Cancellation Fee policy is valid on new reservations placed between May 1 – July 31, 2020 for any future stays at a Sun RV Resort throughout 2020. Guests wishing to cancel without fees must call the resort at least 2 days prior to their scheduled arrival date to confirm their cancellation. Guests who fail to show for their scheduled stay without confirming their cancellation with the resort, will be charged in accordance with the resort’s cancellation policy. Policy is not valid on reservation for stays over 28 days.  Policy expires July 31, 2020. Stays must be completed by December 31, 2020.

Standard Policy:

Cancellation & Refund Policy: All Holiday and Special Event stays are non-refundable and non-transferable in the event of a cancellation. Refunds are prohibited for weather condition, voluntary departure, and acts of nature or evictions. Any refund processed will be refunded in the same form that it was originally paid or a reservation credit can be issued towards a future stay to be used within one year from the date the reservation credit was issued. All refunds processed via credit/debit card, will be processed back to the original credit/debit card used, no exceptions.

RV Sites:  Cancellations made at least 21 days in advance of will be refunded in full with no costs in the form in which the deposit was paid. Cancellations made between 20 days prior and 2 days prior to your arrival date will be subject to a $50 processing fee and the balance will be refunded in the form in which it was paid. For cancellations less than 48 hours before check-in, deposit will be forfeited with no refund.

Vacation Rentals:  Cancellation made at least 21 days in advance of will be refunded in full with no costs in the form in which the deposit was paid. Cancellation made between 20 days prior and 2 days prior to your arrival date will be subject to a $150 processing fee and the balance will be refunded in the form in which it was paid. For cancellation less than 48 hours before check-in, deposit will be forfeited with no refund.