Refund Policy

CANCELLATION and REFUND POLICY

Eff 07/01/2022

Cancellation policy and refunds:  We know that plans can go astray. However, we rely on advance reservations and cancellations cannot always be filled.  So, to be fair to all concerned, our policy is as follows:

RV Sites: 

For stays 7 days (1 weeks) or more: Cancellations made greater than 7 days prior to arrival date get a reservation refund minus a $25 cancellation fee. Cancellations greater than 72 hours, but less than 7 days prior to arrival date, are charged 50% of the reservation total. If cancellation made less than 72 hours, no refund. 

For stays less than 7 days: Cancellations greater than 72 hours of arrival date get a full refund minus a $25 fee.  For cancellations under 72 hours prior to arrival date are charged either a 1 night stay or 50% of the reservation total, whichever is greater.

***Our Cancellation/Refund Policy does NOT apply to extended-stay(28 DAYS OR MORE). Extended-stay bookings for weekly or monthly require a non-refundable deposit. Ask office for details. 

Cabins: 

Cancellations greater than 14 days prior to arrival get a full refund minus a $25 fee.  50% refund for cancellations made at least 7 days before check-in.  No refunds for cancellations made within 7 days of check in.

Campers who don’t call and don’t show up for their site will have their reservation cancelled without a refund. 

We do not offer refunds for inclement weather.

Cancellation request must be received by 2pm CST by phone or email.

***Changes: if this results in chargeback, it must follow cancellation policy.

Phone: 931/381-4112      or       Email: CampersRVOffice1792@gmail.com