Cancellation Policy

Cottonwood Cove Resort Management reserves the right to recover from the deposit all administrative or transactional costs of any cancelled reservation (including a $65 processing fee) and will consider the entire deposit forfeited if a reservation is cancelled within 30 days of the scheduled date of arrival.  Some changes to the dates of stay can be made without penalty up to 30 days prior to arrival but all site rents paid are  a final sale upon check-in, including moorage.  Refunds will not be provided for early departures.  If the resort is not able to honour your booking due to COVID 19 then your entire deposit will be refunded and notice issued as soon as possible.  Should you need to cancel due to COVID 19 and the resort is otherwise able to accommdate your booking, the standard cancellation policy above does still apply.  However if a greater than 15% deposit had been provided at the time of booking or prior to cancelling then the deposit amount over and above the 15% will be returned.

RV RENTAL UNITS ONLY: RV rental units are subject to a separate cancellation policy wherein the entire initial 15% deposit is non-refundable at the time of booking and full prepayment for the stay is required 60 days prior to arrival. The rental fee is non-refundable in the event of cancellation at any time for any reason. If this is a concern please consider purchasing your own trip cancellation insurance from an agent. If no payment is received upon 60 days in advance the reservation will be cancelled.