Terms of Service
Welcome to our campground. For everyone’s safety and enjoyment please observe the following rules and regulations. We appreciate your help in keeping our facility clean, neat and free from damage.
RIVERWALK PARK RULES
Welcome to our campground. To ensure everyone's safety and enjoyment, we kindly ask that you observe the following rules and regulations. Your cooperation helps us maintain a clean, tidy, and damage-free facility.
At our campground, we prioritize a "Stress Free" atmosphere. We have a strict zero-tolerance policy for any rude or disrespectful behavior towards our staff or fellow guests. Any situation not explicitly covered by the rules but deemed unsafe by a staff member will be promptly addressed.
At RiverWalk, we offer enjoyable 3-hour events on Saturdays to enhance your stay, but please note, we are not a "party park." Our activities are designed for family-friendly fun in a peaceful setting.
Please note that decisions made by our staff members regarding noise levels, campfires, and other rule infringements or unsafe conditions are final. Disrespect towards authority, property, or other guests will result in being asked to leave the premises. RiverWalk RV Park reserves the right to amend rules at any time to ensure the safety and enjoyment of all guests.
As an industry, RV parks are experiencing a surge in speculative reservations, which are often cancelled last minute, making it challenging for other guests to secure spots. To enhance our reservation experience and provide accurate availability information, we’ve implemented the following cancellation policy:
Cancellation Policy
Up to 14 days before your scheduled arrival:
- Refund minus a $35 processing fee, or
- Camp credit minus a $10 processing fee, with the remaining balance of the reservation credited toward a camp credit
13 days to 6 days prior to scheduled arrival:
- A refund with a “one night deposit” deduction will be charged, or
- Camp credit minus a $10 processing fee, with the remaining balance of the reservation credited toward a camp credit
From 5 to 3 days before your scheduled arrival:
No refund is offered; a one-night deposit will be charged, and the balance of the reservation may be placed on a camp credit
For notices of less than 2 days or in the event of a ‘No-show’:
The full fee will be charged in the event of a ‘no-show’ or if a guest provides less than 2 days’ notice. Additionally, failure to honor a reservation without prior notice will result in the inability to book future reservations, and any existing reservations will be forfeited.
If you opt to modify or reschedule your reservation dates less than 14 days before arrival, the policy aligns with our cancellation policy.
CAMP CREDITS ARE VALID FOR 18 MONTHS FROM THE DATE OF REFUND
If you need to cancel your reservation: please contact the park office during business hours. We do not accept cancellations via email. Reservations cannot be sold or transferred.
Refunds: Camping is an outdoor experience. We do not offer refunds or credits due to the discomforts of nature. Additionally, no refunds or credits will be provided for early departures.
Check-in time is at 2:00pm. Do not arrive at the park before this time, unless you have paid the $30 early arrival fee or have booked the day prior to arrival. We offer an early check-in option for a fee of $30 for arrivals at 12:00pm; please contact the office in advance to arrange this.
If you arrive earlier than 2:00pm without prior arrangements, you will be required to pay the $30 early arrival fee and may have to wait for your site to be ready. We appreciate your understanding that our staff requires time to perform site maintenance tasks such as mowing, weeding, cleaning, etc., between departures and arrivals. With up to 51 sites, we have a two-hour window to complete these tasks. Thank you for respecting our staff's time.
After Hours Check-in: If you arrive after-hours, please visit the after-hours box to collect your welcome package. It will be available in the arrivals box located at the steps of the Camp Store. Your packet will include your name and site number for easy identification.
Arrivals after 10:00pm require advance approval by phone.
A late departure will result in an additional night’s charge.
Quiet hours: Are observed from 10:00pm to 8:00am. Children under 16 must return to their own site by 10:00pm. During this period, please keep voices, activities, and other noises to a minimum, as even normal speaking voices can carry. Additionally, please ensure that outside radios and TVs are turned off.
Occupancy: A maximum of 6 people are permitted per site at any given time, including registered guests and visitors. Your reservation includes accommodation for two adults and four children per site. If any additional guests or children will be staying overnight, please inform the office, as there is a fee of $10 per additional guest per night.
Vehicles and Trailers: Each site is permitted one RV and one tow vehicle. Any additional vehicles, including trailers, that cannot fit entirely on the designated pad must be parked in the visitor parking area. Please ensure that all vehicles are parked on gravel surfaces, and avoid parking on grass, another site, or the road. Double parking or "sideways parking" on sites is not permitted.
Please note that for any vehicles beyond the included RV and tow vehicle, there will be a charge of $5 per day. Additionally, each registered guest must display their parking pass.
Visitor Policy: All persons not registered to the site at check-in are considered visitors and must register at the office before entering the park to obtain a parking pass. Visitors will need to park in the overflow parking area designated for guests. There is no charge for guests visiting during the day.
Your reservation includes accommodation for two adults and four children per site. If any additional guests or children who weren't included when booking your reservation are staying the night, please notify the office, as there is a fee of $10 per additional adult guest per night. Please ensure that you adhere to the 6-person maximum rule.
Registered campers are responsible for their guests and will be held financially responsible for any damage to the property.
Tents: Tents of any kind are prohibited in the park. This includes anything attached to any type of camper, truck, van, or any vehicle.
Speed Limit: Please observe a maximum speed of 5mph or less throughout the park. This is to ensure the safety of children playing and all guests.
Campfires: In order to prevent grass fires we ask that fire pits are kept on the gravel. Please be responsible when having a campfire and keep campfires contained to the fire pit only. Campfires should be extinguished before retiring for the night and should never be left unattended. Fire pits are not to be used for garbage cans – only newspaper, kindling and firewood should be burned in the fire pit.
Prohibited: Please refrain from hanging dog runs/leashes or clotheslines on trees. Dumping of any grill drippings/grease onto the grounds or in fire pits is prohibited. Generators, camping tents, portable toilets or showers outside of your camper, any type of camper without hookups, and trailers capable of hauling livestock, even if RVIA certified, are not allowed. Tarps and overnight use of any kind of outside lighting are also prohibited out of consideration for other guests. Disorderly behavior, walking through other people's sites, and placing hot grills on picnic tables are not permitted.
Camper/RV: Due to insurance liabilities, all units must be factory manufactured with an RVIA certification only. Any type of camper without hookups and trailers that are capable of hauling livestock, even if they may be RVIA certified, are prohibited.
General Housekeeping: Please maintain cleanliness at your campsite throughout your stay and ensure that you leave the campsite in the same condition as you found it upon arrival. Treat our home as if it were your own.
Children: All parents/caregivers are responsible for ensuring the appropriate behavior of their children. Please be aware of the whereabouts and activities of your children at all times. Parents/guardians will be held financially liable for any damages caused by their children.
Minor children under 16 years of age must not leave their campsite after 10:00pm unless accompanied by a parent. Your children must be supervised at all times and are not allowed at another resident’s site unless they were invited. Parents, please make your children aware of these rules.
Disregard for campground rules, causing dissension among other campers, or conduct deemed improper by the management is cause to be asked to leave without notice or refund.
Bathhouse: We kindly ask for your assistance in maintaining the cleanliness of the restrooms and bathhouses for the comfort of all guests. Please pick up after yourself and ensure that the facilities are left clean and ready for use by others. If there is water on the floor after your shower, please take a moment to clean it up.
For safety reasons, young children are not permitted in the restrooms or laundry facilities without an adult present. Thank you for your cooperation.
Bicycle: Ride only on designated roadways and trails. For safety reasons, please refrain from riding after dusk.
Golf carts: Electric Golf Carts only. Golf carts must be registered at check-in and comply with the following regulations: No one under the age of 18 years old is permitted to drive any cart without a parent/guardian on board. Additionally, all golf carts must have proof of liability insurance with a minimum of $100,000 in personal injury and property damage coverage. For safety purposes, all golf carts must be properly lit after dark.
Laundry facilities: We kindly ask that you be considerate of others and promptly remove your laundry once it's done. To help with this, we recommend using our app, which will notify you when your laundry cycle is complete.
Garbage: To prevent wildlife interference, please refrain from leaving trash bags outside of campers at night, as raccoons may attempt to access them. Dispose of your trash by placing bags at the front of your site between the hours of 9am and 4:30pm for pickup. Please maintain a tidy site, and only dispose of household-generated garbage in the dumpster. Hazardous or flammable items, such as grill ash or cigarettes, should not be placed in the dumpster. Thank you for your cooperation in keeping our campground clean and safe.
Please do not litter: Please refrain from littering, including cigarette butts. A $25 charge will be applied if management needs to clean your site. Thank you for helping us maintain a clean environment for everyone.
Sewer Connections: Use of rubber doughnut or watertight collar on all sewer connections is required. Please leave your sewer valve closed until you are ready to dump, this allows your chemical to do its job.
Alcohol & Drugs: While alcohol consumption is permitted within the park, we ask that it be kept discreet and contained in a koozie or cup. RiverWalk RV Park is committed to providing a safe and family-friendly environment, and therefore, we maintain a strict policy against the use of recreational drugs. Any violation of this policy, including the use of legal or illegal substances, will result in immediate eviction from the park.
Smoking: Smoking is prohibited within all park buildings, pavilion areas, and beach zones. Please help maintain the cleanliness of our park by utilizing designated receptacles for cigarette disposal rather than littering. Thank you for your cooperation in preserving our environment for everyone to enjoy.
Pets: Each site may accommodate a maximum of three pets (no exceptions). Pets must be kept on a leash with a maximum length of 6 feet and quiet while in the park. Pet fences are permitted within your canopy area on the gravel surface, but not on grass. Please refrain from hanging dog runs or leashes on trees. Even if your pet is well-behaved off-leash, we require all pets to be leashed at all times as per insurance regulations. Excessive barking, growling, or aggressive behavior will not be tolerated. Pets may swim in the designated area on the back side of the beach area. Failure to control your pet, clean up after them, or excessive noise may result in removal from the park premises without a refund. All pets must be up-to-date on vaccinations. There are four pet waste stations located around the park, and it is mandatory to clean up after your pet immediately. We welcome all breeds and sizes of dogs, but ask that they are kept on a leash at all times unless within the designated off-leash area in our Happy Paws Bark Park.
Campsite Boundaries: Campsite boundaries extend from utility pedestal to utility pedestal. Please be mindful of other campers' sites and avoid crossing them. Stay on designated roads and paths throughout the grounds. As a family-friendly park, please ensure that your activities do not disrupt other campers' enjoyment of their site. Any disturbances, disorderly conduct, fighting, or use of obscene language may result in eviction from the park. Let's all contribute to a peaceful and enjoyable environment for everyone.
Please enter the campsite safely and with caution. Any damages to RiverWalk RV Park property are the financial responsibility of the registered guest..
Accidents/Incidents: Accidents or incidents must be reported to management promptly, and a report must be filed no later than 24 hours after the occurrence.
Electric Vehicles: Charging of electric vehicles is prohibited in the park. Except for golf carts.
Vendors: No sale or solicitation of any product.
RiverWalk RV Park is privately owned. RiverWalk RV Park and it’s agents, employees, and representatives will not be responsible for and assumes no liability in the event of loss due to fire, theft, accidents, Mother Nature, or any other loss whether it may be injury or loss of property. Management also reserves the right to refuse service to anyone and to evict without prior notice anyone who creates a disturbance, nuisance, or deliberately breaks any of the parks policies. Eviction will be immediate and without any reimbursement of camping fees.
The Campground cannot be responsible for injury or damage due to wind, water, fire or the negligence of you or others. Some of these rules were made by our insurance carrier, some by the state of NC, some by our attorney, and some by management. They were made for your safety, and to ensure the enjoyment of your camping experience.
Video/Camera Surveillance: Our property, roadways, common areas, and buildings are monitored by video surveillance.
To ensure the safety of our guest families, sex offenders are not permitted in the park.
All information and rates are subject to change without notice.