Stanley RV + Camp

Cancellation Policy

  • 6 days or more before date of arrival:     Full Refund minus 10% cancellation fee 
  • 5 to 3 days before date of arrival:           *No Refund       OR

                                                                            One-time option to move your dates forward within the same year

                                 (If choosing this option, be aware there will be no refund given if cancelled at any time prior to arrival under those new dates.)

  • 2 days or less before date of arrival:        *No Refund

* If we can rebook the site, a 90% refund will be provided to you for those days we rebook the site provided that your “site type” (e.g. 30amp Back-In; 50amp Pull-Thru, etc.) is 100% occupied; meaning, we needed your cancelled site to get to 100% occupancy for that “site type”.

Stanley rv + camp does not provide refunds for weather, smoke, fires, bugs, road closures or any other act of nature. Refunds will be provided if the campground is evacuated due to local fire activity. We do not refund for wifi or cell phone issues.

In the event that you must cancel with less than the 6 days’ notice before your date of arrival, shorten your stay, or check out early, please understand that we must ask you to take responsibility for your entire reservation.  We work to give our guests options when needing to cancel within days of scheduled arrival.  Stanley is a remote location that is difficult for most travelers to get to with less than 5 days’ notice.  This is why we and most businesses in Stanley offer similar cancellation policies protecting our businesses from short-notice cancellations.

Cancellations are the responsibility of the guest.  If leaving a voice mail or sending an email, please be aware that the cancellation will not be guaranteed unless you have received a cancellation email confirmation.  If you have not received this cancellation email confirmation after 24 hours of your notification to us, please reach-out again to guarantee your cancellation.

Stanley RV reserves the right to cancel a reservation for any unforeseen reason. In the event a reservation cancellation on the part of Stanley RV is deemed necessary, we will reschedule at guest’s request based on availability, or cancel and refund your reservation in full.

Stanley RV reserves the right to change our cancellation policy as we see fit to meet. For example, in the even that a group of 4 or more RVs chooses to book with us, we may reach our requiring the need to accept up to a 30 day cancellation policy. This may be put in effect to protect our campground from multiple reservations being cancelled covering the same booking days with very little notice. A cancellation of this level could negatively affect Stanley rv + camp so greatly, that we are unable to continue business into the future. Please understand, if we make this requirement for your group, we do so only to protect our ability to stay in business due to a large group cancellation.

 

Change Request Policy

  • Please email any change of date requests to info@stanleyrv.com. We aim to respond with a confirmation email of your change request within 24 hours (usually much sooner if we are in-season).

  • If you book new dates yourself online, then request us to cancel your original reservation our cancellation fee of 10% will still apply to the cancelled reservation. However, if you email us to change your dates, no fee will apply. See below for exceptions and clarifications:

    • Changing dates to a different time of the year with the same number of days as the original reservation: No Fee
      (*you may still incur a balance owed as we do have different pricing for weekends, holidays, and shoulder seasons.)

    • If adding one or more days to your already booked reservation: No Fee

    • If removing day(s) from your booked reservation: 10% Fee (*calculated only to those days cancelled)

  • Changes can only be applied 6 days or more before the date of arrival. Any removal of days from your reservation within 6 days of the date of your arrival our cancellation policy will apply.